Yushin America offers customer support and service from our headquarters location in Rhode Island, and through branch sales/service offices in Cerritos, CA, Riverside, CA, Salt Lake City, UT, Harlingen, TX, Plainfield, IL, Rockford, IL, Indianapolis, IN, Bath, MI, Louisville, KY, Pisgah, AL, Atlanta, GA, Ashville, NC, Hopewell, VA, Oxford, MA, Monterrey, Mexico, and Alto, Puerto Rico.  (see our Field Service Map for details).

YAI's field sales and service staff enables the company to provide efficient and low cost installations and service, as well as quick and timely response to customer needs in general. Yushin engineers frequently visit customer facilities as part of the applications engineering and specification process. YAI offers preventative maintenance and service contracts, and provides ongoing application assistance for changing customer needs regarding tooling, software, and downstream equipment integration. Telephone support for Yushin equipment is available 24 hours a day, 7 days a week.

Installation, Start-Up, and Service General Rates

• $800 per 8-hour day
• Up to 4 hours is considered a half day and will be invoiced at $400
• Over 4 hours is considered a full day and will be invoiced at $800
• Over the 8-hour work day will be invoiced at $100 per hour
• Weekends and holidays will be billed at $150 per hour
• Inclusive of basic machine operation training
• Inclusive of travel time, travel expenses and living expenses
  (note: airfare is not included)
  Door-to-door travel time between YAI's facility and the customer's facility is chargeable at the rates shown above.
  Rigging and mounting of the robots is the customer's responsibility and is not included in this installation estimate.
  This installation estimate assumes that the robots will be mounted prior to our visit.

Save Money and Downtime with Preventative Maintenance

Preventative Maintenance provided by Yushin America can supplement your own in-house maintenance department. Our certified technicians will provide you with cost-effective maintenance programs for your Yushin equipment. Properly maintained robots have a longer life cycle and experience less downtime. Anybody in the plastics industry will know that downtime can be costly: assuming an average stopped line cost of $75/hour, one unexpected 12-hour downtime for repairs would cost $900.00!

The PM functions include:

• Removal of any dirt or grime from the robot, E.O.A.T. and controller.
• Check for signs of wear or damage on the bearings and rails and grease where applicable.
• Adjust belt tension.
• Clean filters.
• Confirm all fasteners are secure, including nuts, bolts, tie wraps and the pedestal and spacer.
• Check pneumatics for leaks or damaged or loose fittings: FRL, exhaust manifolds, vacuum units and E.O.A.T.
• Check all cables for visible damage and verify signals from the sensors to the controller.
• Check control box, relays in the interface box, all interlocks to the press.
• Ensure that cycle time is optimized by adjusting daylight on the IMM, and speeds and timers on the robot.
• Ensure smooth operation of the robot by adjusting cushions and speed controls on valves.
• Report any damaged or wearing parts to the customer, advise which should be replaced, and assist in ordering parts from Yushin.

Please contact our Service Dept. today for a quotation or more information.

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