Yushin America Inc. is looking for a Inside Sales Assistant (Technical) for our facility in Cranston, RI. An Inside Sales Assistant (Technical) provides administrative and technical support to a sales team, bridging the gap between complex product specifications and customer needs. Unlike sales, this role requires a deeper understanding of the technical aspects of products to effectively process orders.
Core Responsibilities
- Sales Support & Documentation: Prepare and follow up on customer quotes, manage sales orders, and assist in completing technical forms.
- Technical Translation: Simplify complex technical product information and explain features or benefits to both technical and non-technical audiences.
- Lead & Pipeline Management: Track customer interactions using Salesforce.
- Client Relationship Building: Serve as a point of contact for customer inquiries via phone and email, providing solutions and technical information to resolve issues.
- Cross-Functional Collaboration: Work closely with marketing and leadership teams to ensure customer satisfaction and identify new business opportunities.
Required Skills & Qualifications
- Technical Proficiency: Strong computer skills, including Microsoft Office (Excel, Outlook) and experience with Oracle and Solidworks
- Industry Knowledge: A basic understanding of mechanical or electrical equipment for manufacturing (e.g., robots, sensors) is preferred or required.
- Communication: Exceptional verbal and written communication skills for explaining complex concepts and negotiating terms.
- Education: While a high school diploma is often the minimum requirement, degrees in technical fields like engineering or computer science are highly beneficial for advancement into “Inside Sales Engineer” roles.
Career Path & Compensation (2026 Data)
- Starting Salaries: Entry-level positions typically range from $45,000 to $55,000 annually.
- Growth Potential: Successful assistants can advance to Inside Sales Engineer or Account Executive roles, where total compensation (including commissions) in the tech sector can range from $95,000 over $120,000.
Position is on-site – Monday through Friday from 8 a.m. to 5 p.m.
Seize this opportunity to become part of a successful team where you can make an immediate impact. Enjoy outstanding training both on and off the job, a competitive salary, and a generous benefits package that includes health, dental, life, and long-term disability insurance, a 401(k) plan with a match, and a tuition reimbursement program.
For more information, please contact hr@yushin.com
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